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Privacy Policy
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Privacy Policy

Introduction

Shadow Vision (“we,” “our,” or “us”) is committed to safeguarding your privacy and ensuring that your personal data is protected. This Privacy Policy outlines how we collect, use, share, and protect your information when you interact with our Telegram-based application, Shadow Vision (the “Bot”), and any associated websites, services, features, or applications (collectively, the “Services”).

This Privacy Policy is part of our Terms of Service. By using the Services, you acknowledge and agree to this Privacy Policy. If you do not agree with our policies and practices, do not use the Services.

Scope

This Privacy Policy applies to information collected:

  • Through our Telegram bot, Shadow Vision;
  • Via any related websites or landing pages operated by us;
  • Through any other digital interfaces, APIs, or services related to Shadow Vision;
  • In email, direct messages, or other communication with us.

This Privacy Policy does not apply to information collected by:

  • Any unaffiliated third parties (including Telegram Inc., third-party exchanges, or payment processors);
  • Other websites, applications, or services linked to or accessible from our Services.

Children Under the Age of 18

Our Services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from individuals under 18. If we learn that we have collected personal information from someone under 18, we will delete it. If you believe we might have information from or about a person under 18, please contact us

Information We Collect

We may collect the following categories of information:

1. Identifiers:

  • Telegram username or ID;
  • Referral codes and subscription tier data;
  • Payment confirmation IDs and limited metadata (e.g., currency type, timestamp);

2. Usage Data:

  • Command usage frequency;
  • Message interactions with bot features;
  • Alerts triggered, filters used, and thresholds set by the user;

3. Technical Information:

  • Device identifiers (e.g., IP address);
  • Language and locale preferences;
  • Log data such as timestamps and session events.

4. Aggregated or Anonymised Data:

We may collect aggregated data that does not identify you and is used for analytics, optimisation, or reporting purposes.

How We Collect Information

We collect information:

  • Directly from you when you interact with the bot (e.g., subscribing, setting filters, or referring users);
  • Automatically through log files, bot commands, error reporting, and usage analytics;
  • From third parties such as payment processors or group administrators who facilitate access.

Automatic Data Collection Technologies

We may use the following methods to collect usage and analytics data:

  • Bot usage logs and analytics tags;
  • Error monitoring tools;
  • Third-party webhook integrations (for message forwarding or alerts);
  • Telegram APIs to retrieve basic account identifiers and group interactions.

We do not use browser-based cookies or device fingerprinting via the Telegram bot.

How We Use Your Information

We use collected information to:

  • Operate, maintain, and improve the Services;
  • Provide customer support and respond to inquiries;
  • Track and process subscriptions, referral bonuses, and alerts;
  • Monitor compliance with Terms of Service;
  • Send transactional notices or critical alerts (e.g., subscription expiration);
  • Detect and prevent fraud, abuse, or technical issues;
  • Generate anonymised usage statistics for analytics.

We do not sell your personal information or share it with advertisers.

Sharing of Information

We may share your data with:

  • Service providers assisting with technical infrastructure, hosting, support, or payment facilitation;
  • Telegram group administrators (where the bot is integrated into private groups);
  • Legal authorities if required to comply with applicable law, regulation, or legal process;
  • Business successors in the event of a merger, acquisition, reorganisation, or similar event involving Shadow Vision.

Third-Party Services and Links

Our Services may link to or interoperate with third-party platforms (e.g., Telegram, news APIs, DEX interfaces). These services operate independently and are not governed by this Privacy Policy. We encourage you to review their respective privacy policies.

Data Retention

We retain your information only for as long as necessary to fulfil the purposes for which we collected it, including legal, operational, and analytical needs. Aggregated and anonymised data may be retained indefinitely.

Data Security

We implement technical and organisational measures designed to safeguard your information, including:

  • Encrypted transmission of data where applicable;
  • Access control policies and role-based restrictions;
  • Minimal data storage (we do not store wallet private keys);

However, no system is completely secure. You assume all risk of data breaches or unauthorised access arising from your use of Telegram or third-party services.

International Data Transfers

We may process and store your information in the United States or other countries where we or our service providers operate. These countries may have different data protection laws than your country of residence.

Your Choices

You may:

  • Opt out of marketing messages (if ever implemented);
  • Deactivate your subscription by cancelling payment or using the bot interface;
  • Request deletion of your data by emailing …

Changes to this Privacy Policy

We may revise this Privacy Policy at any time. Changes become effective upon posting. Continued use of the Services constitutes your acceptance of the revised Privacy Policy.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact:

Email: info@shadowvision.io

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